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Frequently Asked Questions

Can anyone get eyelash extensions?

Anyone with a natural eyelash, can have NovaLash extensions applied.  If you have an allergic reaction to liquid stitches, you may not be a good candidate.  If an allergic reaction does occur, you would show signs with in 12 hours of application and should have them professionally removed, immediately.

How do I take care of my eyelash extensions once they are on?

Cleanse daily, avoiding cleansers and skincare with glycolic acid. Apply non-waterproof mascara if necessary. We highly recommend avoiding swimming, spas, and tanning the day of the application appointment. Once the adhesive has set, it is waterproof, sweat proof, and oil proof. While they are easy to manage and require minimal maintenance, please be delicate just like you would with your natural lashes. 

How often do I need a refill?

2-4 weeks depending on what your technician recommends. How well you take care of them at home can play a part as well.

How are NovaLash extensions removed? 

We have a special adhesive remover. The process takes about 30 minutes. Your natural lashes are left like new!  

Will eyelash extensions harm my natural lashes?

Your natural lashes will coexist just fine with your new faux lashes. Consider them close neighbors. As long as you take care of them, they will get along just fine. 

Are the NovaLash products safe? 

Althought the FDA does not test or regulate eyelash extension products, NovaLash adhesives have passed other toxicity testing and continues to fight for increased regulations for consumer safety. 


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